Retail

Retailers now selling new broadband plans

Phone and Internet providers have started offering a range of increased peak and off-peak satellite broadband packages on the nbn™ access network.

The news follows nbn’s announcement in June 2017 to increase the maximum monthly wholesale data limits and increase average wholesale peak downloads plans by up to 50 per cent on the Sky Muster™ satellite service.

Some 240,000 homes and businesses in regional and remote Australia can now access new peak and off peak packages of up to 300GB of maximum data per month through phone and internet providers, which will allow local residents and businesses the ability to use more capacity on the satellite service.

UK research firm Ovum has named the nbn™ Sky Muster™ satellite service “world-leading” because of its data allowance and wholesale download speed and upload speed. It provides access to fast broadband by delivering beams from nbn’s Sky Muster™ satellites to a dish on the roof of your home or business.

nbn’s Chief Customer Officer, Brad Whitcomb said:

“We are committed to helping bridge the digital divide by providing access to fast broadband for Australians.

“Following the announcement of our new wholesale Sky Muster™ satellite service plans earlier in 2017, we received overwhelmingly positive feedback from our retail customers, regional Australians and industry stakeholders and are excited to share the news that retailers have started offering the new plans. The offerings will see users be able to upload and download larger files, spend more time on video conferences and stream their favourite movies.

We encourage eligible households and businesses to shop around to find a package which suits their needs as they should now be able to benefit from larger and more flexible offerings.”

“nbn has one of the world’s leading satellite services and we will continually look at ways we can optimise our wholesale pricing model and data plans. Our team is already beginning to investigate new enhancements on the service such as an education multicast product to help to deliver long-distance education and an enterprise grade wholesale product to provide additional capacity and customer service support for regional businesses.”

AgForce telecommunications committee chair Georgie Somerset said this announcement by nbn is welcome recognition that rural Australians need realistic data limits to be able to run their businesses, ensure their children are educated and to stay connected socially with family and friends.

“We are pleased that nbn have listened to groups like AgForce and other members of the Regional, Rural and Remote Communications Coalition and taken this positive step towards fixing the data drought in the bush.”

Source: nbn

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